have some questions?
Small Business Qualifications
Businesses who make less than $50 million in annual gross revenue, utilize Shopify as their e-commerce platform, and ship easily to the U.S. are eligible to join the goodbuy community.
Businesses that sell alcohol, firearms, tobacco, pornography, animals, prescription medication, and/or other illicit items, and businesses that utilize dropshipping apps from mega-retailers are not eligible to join the goodbuy community.
goodbuy store tags offer an opportunity for small business owners (like you!) to share the identities and business values that matter most to you with our community of passionate, small biz shoppers.
The ‘small business’ store tag is automatically associated with all goodbuy businesses! You can also select from 15 additional store tags*– which include both business owner identities and business values– to complete your unique shop profile on goodbuy.
*These tags include:
Business owner identity tags: AAPI-owned, Black-owned, family-owned, Indigenous-owned, Latina/o/x-owned, LGBTQIA+ owned, MENA/SWANA-owned, owners w/disability(ies), veteran-owned, women-owned, and
Business value tags**: sustainable, vegan, cruelty-free, American made, and certified ethical.
**Please note that all goodbuy business values store tags rely upon third party certifications for verification.
A complete list of detailed definitions is made available as part of your small business profile set-up when you install the goodbuy app for Shopify. You will find these definitions when you are prompted to select store tags associated with your small business.
As a small team ourselves, goodbuy is currently only offered for businesses utilizing Shopify as their e-commerce platform. Don’t worry! You can join our waitlist to be the first to know when goodbuy becomes available for additional e-commerce platforms. We can’t wait to meet you!
Utilize an affiliate management platform? Reach out to us at: smallbusiness@trygoodbuy.com.
Fees & Payment
At goodbuy, we utilize a revenue share model. Similar to an affiliate commission model, each time goodbuy redirects a new sale that is then completed on your business’ website, goodbuy makes 10% of this customer’s total purchase price less shipping– that’s it! There are no additional fees associated with joining goodbuy.
$0.00. There are no fees to join goodbuy and no fees to get verified. No click fees. And no monthly fees with goodbuy. We only make money when you do.
*Please note that goodbuy does not guarantee business’ performance. Sales, clicks, saves, and impressions of any product or store listed on goodbuy is not guaranteed.
App charges associated with sales made via goodbuy are charged via your monthly Shopify bill. These charges are processed as a sum total of all app referral fees from sales made in the previous 30 day period. To see a detailed breakdown of sales and app charges associated with your small business, please visit the sales widget via your goodbuy business dashboard or: https:/YOURSTOREDOMAINHERE/admin/settings/account/statement_ofcharges.
Thanks for this important question! We’ll be the first to admit that attribution and referral sources aren’t always perfect. If you believe you were incorrectly charged the goodbuy affiliate fee on an order placed with your business, please reach out to our team (smallbusiness@trygoodbuy.com) and we’ll be happy to investigate the charge and/or issue a refund.
Great question! Per our affiliate agreement, in the event of a canceled or returned order without an associated exchange or follow-up purchase, please reach out to smallbusiness@trygoodbuy.com within 30 days of original purchase date with documentation and our team will be happy to assist with a refund of associated goodbuy affiliate fees.
Getting Started
To get started, install the goodbuy app for Shopify and complete the simple, 5-minute application. As soon as you’re verified by our team, your small business and products will be discoverable (and shoppable!) on goodbuy. If you need a little extra support installing the app, check out this quick video.
At this time, only one user can be associated with your goodbuy small business account. While our team is working to improve this feature, for now, when signing up for goodbuy we encourage you to assign the credentials [email address] of the individual who would like to access and receive goodbuy-related information, updates, and/or data associated with your small business.
So glad you asked! For additional information related to the goodbuy app for Shopify, please refer to our Shopify app listing, visit our small business webpage, or review the goodbuy Affiliate Agreement. To learn how to install the goodbuy app for Shopify, please watch this quick video.
For all other inquiries, feel free to drop us a note: smallbusiness@trygoodbuy.com– our team would love to meet you!
Nope! Unlike other apps, the goodbuy Shopify app does not add any code (JavaScript or otherwise) to your Shopify store, so adding the goodbuy app will not impact the speed of your store’s website at all. The goodbuy app simply allows for Shopify’s backend technology to communicate with goodbuy so we can learn about changes you make to your products/inventory in real time. This way, we always have the most accurate information about your products to reveal to goodbuy shoppers!
The app spending limit alert states that you’ll be charged based on how you use goodbuy (to a maximum of $1,000.00 per 30 days). This means that if goodbuy were to send $10,000 worth of sales to your small business [for example], goodbuy would make $1,000 as a referral commission on this sale (10%). If you were to exceed this $1,000 maximum amount within 30 days, the goodbuy team would contact you to discuss making adjustments to your app spending limit.
Of course! You’ll need to ensure that you’ve installed the goodbuy app for Shopify, and make sure that you are logged into your Shopify admin panel:
- Click “Products” on the left
- Select the products you want to send to goodbuy
- Click “…” at the bottom and then “Include in sales channels” (alternatively you can do the reverse as well, and select products to “exclude from sales channel”)
- Pick “goodbuy” from the list of sales channel
That’s it! your products selections will automatically be reflected throughout the goodbuy search engine and shopping tools.
How It Works
There are three ways for your small business and products to be discovered by goodbuy shoppers!
(1) Shoppers that have the goodbuy browser extension for Google Chrome installed on their laptop or desktop computer will receive instant alternatives from small businesses (like yours!) wherever and whenever they are searching or browsing on a mega-retailer’s website (think: Amazon, Walmart, H&M, Pottery Barn, etc.) At the moment of a shopper’s search, goodbuy shows up to reveal instant alternatives to big box stores and products all from small, values-aligned businesses (like yours). As soon as a customer selects a product on goodbuy, they’re automatically redirected to shop and make a purchase on your website.
(2) Similarly, shoppers that have the goodbuy app for iOS installed on their iPhone or iPad receive instant small business alternatives wherever and whenever they shop with mega-retailers using the Safari browser. Just like the Google Chrome browser extension, goodbuy shows up in the moment of search to reveal small business alternatives and redirect shoppers away from big box stores directly to small businesses like yours.
(3) Last but not least, shoppers can find your small business and products via goodbuy directly using the goodbuy shop page which functions similarly to a marketplace and search engine (like Google or Bing), to provide instant small business product results each time a shopper searches using goodbuy. Again, when a shopper clicks on a product found on goodbuy they’re automatically redirected to your e-commerce store to make their purchase!
Nope! goodbuy is not a drop shipping app, marketplace, or traditional affiliate network. goodbuy is a small-business-exclusive referral marketplace, where shoppers can browse and discover your small business and products! Once a customer is ready to buy, they’re redirected away from goodbuy directly to your small business to complete their purchase. Once they land on your site, they’re free to experience what makes you, you! Plus: when this new customer checks out on your website, they become your loyal fan and customer since all of the order and shipping details are shared directly with you upon check out. Score!
goodbuy (unlike certain other mega-retailer marketplaces *wink wink*) does not withhold customer information from small businesses; we’re here to support your business’ ability to grow and thrive on AND off of goodbuy. Since goodbuy is a referral marketplace that sends shoppers directly to your e-commerce store to purchase, you receive all of the same information from your goodbuy-referred shoppers that you do from all other shoppers on your site (think: necessary contact and shipping information). Additionally, goodbuy only receives customer information that the shoppers choose to submit directly to goodbuy; we do not capture or utilize information submitted by shoppers via your site directly.
Once you have the goodbuy app for Shopify installed, you’ll receive access to your own small business dashboard. Here, you can view data from the date your small business was verified on goodbuy to the current date. This data includes:
- Impressions
- Product Clicks
- Saved Products
- Purchases (Amount and Count)
To review a detailed breakdown of sales* and app charges associated with your small business, please visit the sales widget via your goodbuy business dashboard or: https:/YOURSTOREDOMAINHERE/admin/settings/account/statement_ofcharges. To learn more about your Shopify bill, visit Shopify’s help article on Understanding Your Bill or contact a member of our team at: smallbusiness@trygoodbuy.com.
*Please note that goodbuy does not guarantee business’ performance. Sales, clicks, saves, and impressions of any product or store listed on goodbuy is not guaranteed.
goodbuy tracks each product that receives clicks on our shop page, and via our shopping tools. goodbuy’s current attribution model is 60 days.
When a customer makes a purchase from your small business, goodbuy validates the referral history records to attribute that sale to goodbuy. If that customer clicked to visit your small business from goodbuy (within the last 60 days), goodbuy charges a 10% commission on the total cart price (less shipping).
If a user were to click on a product from your shop and make a purchase 70 days later (for instance), goodbuy would not charge the commission as the 60 day window is then closed. Similar to most other affiliate programs, goodbuy uses a combination of cookies, IP address data, and email addresses to connect a customer’s click on goodbuy to their sale with your small business.
We completely understand and value your concerns here, so thank you for asking this important question. The privacy of all businesses using goodbuy (as well as your customers) is a top priority for our team. In order to administer goodbuy’s affiliate program, we need to have access to the custom orders that we send through to your small business’ site. Unfortunately, Shopify does not allow us to select which orders goodbuy does or does not have the ability to view– rather, they have a single permission titled "orders,” which provides access to all orders, regardless of whether or not we want access to them.
That being said, goodbuy never analyzes, captures, or stores any information for orders or customers that did not come through goodbuy. Additionally, goodbuy is CCPA and GDPR compliant with all information we do store as it relates to shoppers who are referred via goodbuy. We will never reach out to any of your other customers or use their data in any way. For additional information, you can always review to goodbuy’s terms of use, affiliate agreement, and privacy policy to learn more.
Marketing on goodbuy
Our goal here at goodbuy is to create a singular platform to help scale growth and redistribute opportunities for small businesses, both on and off goodbuy. We’re continuing to build and launch affordable, efficient, and highly accessible growth marketing tools for small businesses like yours!
Currently, verified goodbuy businesses have access to:
- A personalized small business dashboard. Here you’ll find impressions, product clicks, number of saved products, and purchases (amount and count) related to your small business on goodbuy.* In addition, you can read our free guide to improving your SEO (on and off goodbuy), and share your thoughts with us any time via our small biz survey!
- Paid product placement opportunities. Interested small businesses can engage in one-time or recurring paid placements available across our platforms and owned channels. With 20K searches conducted daily on goodbuy these opportunities can help* improve your small business’ brand awareness, boost customer engagement, and increase product impressions and sales! To inquire about paid placement opportunities, please reach out to us at: smallbusiness@trygoodbuy.com. *Please note that goodbuy does not guarantee business’ performance. Sales, clicks, saves, and impressions of any product or store listed on goodbuy is not guaranteed.
- Partnership and collaborations. Did we mention we’re also your biggest fan? Here at goodbuy we’re known for our small biz shoutouts and are grateful for our loyal, caring, and active community of both small businesses (and shoppers!) who engage and share across our owned channels. If you’re interested in collaborations or future partnerships, we’d love to connect! Drop us a note at: smallbusiness@trygoodbuy.com.
Currently, goodbuy:
- Has 200K+ monthly active users (and growing!)
- Has 43K+ profile holders (and growing!)
- Hosts 20K+ daily searches across shopping tools
- Has a 9.8% conversion rate
As a reminder: goodbuy does not guarantee business’ performance. Sales, clicks, saves, and impressions of any product or store listed on goodbuy is not guaranteed.
Other Questions
Our team is committed to continuous learning, improvement, and community care for our small businesses. The ideas and insights we gather– in addition to conversations we have with our small business community– help to inform new features, tools, and resources our small team develops and offers. If you’re passionate about how we might create new tools for our small business community, please get in touch with our team here. We’d love to learn with you!
Please don’t go, we love you so! A gentle reminder that goodbuy only makes money when you do. There are no monthly fees associated with goodbuy, and having goodbuy installed does not affect your website’s loading time. We’d love to learn how we can do gooder on your behalf. To connect with a real human on our team, please reach out to us: smallbusiness@trygoodbuy.com.
If you decide it’s time to go, you’ll need to uninstall the goodbuy app for Shopify. To do so follow these steps:
- Log-in to your Shopify store account
- Select ‘Apps’ from the menu on the left-side of your Shopify homepage
- Next, select ‘⚙️Apps and sales channel settings’
- Then, find the goodbuy app and click ‘Uninstall’
We’ll miss you! As a small team that deeply cares about our small businesses and their insights and experiences, we’re committed to prioritizing ongoing opportunities to learn and empathize. Upon uninstalling the goodbuy app, a member of the goodbuy team may reach out to learn more about your experience and how we might do gooder for you in the future. We hope to welcome you back to the goodbuy community someday.
Gladly! So long as your business meets the goodbuy small business requirements*, simply re-install the goodbuy app to rejoin our community!
*Businesses who make less than $50 million in annual gross revenue, utilize Shopify as their e-commerce platform, and ship easily to the U.S. are eligible to join the goodbuy community.
Businesses that sell alcohol, firearms, tobacco, pornography, animals, prescription medication, and/or other illicit items, and businesses that utilize dropshipping apps from mega-retailers are not eligible to join the goodbuy community.
Not to worry!
If you already have your own personal goodbuy account: Please contact our team at smallbusiness@trygoodbuy.com and we will be happy to reset the user associated with your goodbuy small business profile
.If you haven’t yet created your own personal goodbuy account: Please create an account here. Once finished, please reach out to our team (smallbusiness@trygoodbuy.com) and we will be happy to reset the user associated with your goodbuy small business profile
